RULES & REGULATIONS

 

legowisko-dla-psa

The Clients are obliged to familiarize with the Rules and Regulations prior to using www.mnomo.pl online shop.

WWW.MNOMO.PL ONLINE SHOP
RULES AND REGULATIONS

I. GENERAL PROVISIONS

1.

The online Shop operating at www.mnomo.pl is run by Karolina Łapińska the owner of the company KNA LAP KAROLINA ŁAPIŃSKA, registered in the Business Activity Central Register and Information Record kept by the minister in charge of economy of Republic of Poland. Company registered and service address:, 31/33 Zamiejska Street, 80-036 Gdańsk, Poland. NIP (Tax Registration Number): 7842086483, REGON (Company Registration Number): 362575467, e-mail address: hello@mnomo.pl, tel. +48 577 023 057

2.

www.mnomo.pl online shop operates in accordance with the rules included in this Rules and Regulations sheet.

3.

The Rules and regulations determine the types and scope of the services rendered electronically via www.mnomo.pl online shop, the rules for the service rendering, the conditions of conclusion and termination of agreement for rendering online services and Sales Contracts for product sales, and claim handling procedures.

4.

Each Client having attempted to use online services at www.mnomo.pl is obliged to obey the rules stipulated in these Rules and Regulations.

5.

The Client can make an order from the online shop provided that they have become acquainted with the Rules and Regulations and have accepted its content in the course of making an order.

6.

www.mnomo.pl online shop is a retail seller of Products, via internet, on the territory of Poland and other European Union member countries, and outside European Union as well.

7.

The Products offered by the Shop are new, free of any legal defects and have been introduced into the market in a legal manner.

8.

In matters uncovered by this Rules and Regulations sheet, the following regulations apply:
a) Act on electronically rendered services of Jul 18, 2002 (Journal of Law no 144, item 1204 with further amendments), b) Consumer’s rights Act of May 30, 2014 (Journal of Law no 2014 item 827), c) Civil Code Act of Apr 23, 1964 (Journal of Law no 16, item 93 with further amendments) and other Polish law regulations applicable.

II. DEFINITIONS

1.

WORKING DAY – a day between and including Monday to Friday, with the exclusion of public holidays and weekends

2.

REGISTRATION FORM – a form available at www.mnomo.pl which enables Account creation

3.

ORDER FORM – a form available at www.mnomo.pl which enables making an Order.

4.

CONSUMER – an individual who comes into legal relations with an entrepreneur, the relations which have no direct connection with the individual’s business or professional activity.

5.

CLIENT – Service Orderer who intends to conclude a Sales Contract with the Vendor or has concluded such a contract.

6.

ACCOUNT – a unique login and password characterized Service Provider’s ICT system resource file in which the Client’s data are kept such as information on the Orders made.

7.

RULES AND REGULATIONS – these Rules and Regulations for the Shop.

8.

SHOP – the Service Provider’s online shop operating at www.mnomo.pl

9.

VENDOR, SERVICE PROVIDER – Karolina Łapińska – the owner of the company KNA LAP KAROLINA ŁAPIŃSKA, 31/33 Zamiejska Street, 80-036 Gdańsk, Poland. NIP (Tax Registration Number): 7842086483, REGON (Company Registration Number): 362575467.

10.

PRODUCT – a movable good or service available from the Shop, being the subject of Sales Contract concluded between the Client and the Vendor.

11.

SALES CONTRACT – Sales Contract concluded between the Client and the Vendor, via the Shop.

12.

CLIENT – an individual, legal person or an organisation without legal personality, with legal capacity to use online service granted by the act.

13.

ONLINE SERVICE – an electronically rendered service by the Service Provider for the Client via the Shop.

14.

ORDER – a declaration of intent by the Client posing and offer to the Vendor for conclusion of Sales Contract for Product 15. NEWSLETTER – an online provided service which allows the Client to subscribe and receive free e-mail sent information from the Service Provider concerning the Products available from the Shop.

III. TYPE AND SCOPE OF ELECTRONICALLY RENDERED SERVICES

1.

The Service Provider delivers the following service types via the Shop:
a) Conclusion of Sales Products for Goods,
b) Shop Account keeping,
c) Using Newsletter.

2.

Electronically Rendered Services for the Clients via the Shop are provided in accordance with the terms and conditions stipulated in the Rules and Regulations.

3.

The Service Provider has the right to include marketing materials on the Shop’s website. These materials pose an integral part of the Shop and the entire range of materials presented in the Shop.

IV. TERMS AND CONDITIONS FOR ONLINE SERVICES RENDERING AND CONCLUSION OF SERVICE RENDERING AGREEMENTS

1.

Rendering of the Electronical Services by the Service Provider specified in Chapter III pt. 1 of the Rules and Regulations is free of charge.

2.

Duration of agreement:
a) Agreement for electronical service consisting in Shop account keeping is concluded for an indefinite period of time.
b) Agreement for electronical service consisting in allowance for Order making at the Shop is concluded for a fixed term and is terminated in the moment the Order is placed or when the Client ceases to continue Order making.
c) Agreement for electronical service rendering consisting in Newsletter using is concluded for an indefinite period of time.

3.

The technical requirements necessary to support the Service Provider’s ICT system:
a) A computer with access to the internet,
b) Access to e-mail,
c) Web-browser,
d) Web-browser Cookies and Javascript settings activation.

4.

The Client is obliged to use the Shop in accordance with law regulations and decency, respecting personal and intellectual rights of third parties.

5.

The Client is obliged to provide only true and accurate data.

6.

The Client is obliged not to render illegal content.

V. CONDITIONS FOR SALES CONTRACT CONCLUSION

1.

Information presented on the Shop’s websites do not pose an offer as defined by the law regulations. The Client by placing an Order, makes an offer to buy a given Product under conditions stipulated in the Product description.

2.

Product Price presented on the Shop’s website is provided in Polish Zloty (PLN) and in case of delivery on the territory of Poland and other EU member countries the price includes all components such as VAT, customs and any other components. If a Product is to be delivered outside the EU, there might appear additional costs to be paid by the Client such as customs or any applicable tax in the country of destination. The Price does not include delivery costs.

3.

Product Price presented on the Shop’s website is binding at the time the Order is made by the Client. The Price will not change irrespective of the changes to the Shop’s price list which take place with respect to individual Products after the Client’s Order has been made.

4.

Shop user’s Account registration is not mandatory if a Client intends to make an Order.

5.

Orders can be placed via:
a) the website through the Order Form (shop at ww.mnomo.pl)– 24/7 all year round.
b) e-mail at: hello@mnomo.pl

6.

The Shop executes Orders placed from Monday to Friday in the Shop’s operating hours, i.e. 9.00 A.M. – 5.00 P.M.. Orders made on Working Days after 5.00 P.M., on Saturdays,
Sundays and on national holidays, shall be processed and executed on the following Working Day.

7.

Conclusion of Sales Contract.
a) For conclusion of Sales Contract it is necessary that the Client previously makes an order using one of the ways which are made available by the Vendor.
b) After the Order is mad, the Vendor immediately provides a receipt, which means that the Client is bound by their Order. The receipt and Order acceptance for execution is made by email, which includes:
 Confirmation of all the material Order items,
 Information on the Client’s right to withdraw from the Contract,
 Instruction on the Client’s right to withdraw from the Contract,
 These Rules and Regulations.
c) The Sales Contract between the Client and the Vendor is effective as of the date of the email message mentioned in pt. 7 letter b).

8.

Each Sales Contract shall be confirmed by a proof of purchase (a bill) attached to each parcel delivered.

VI. METHODS OF PAYMENT

1.

The Vendor provides the following methods of payment:
a) Traditional bank transfer to the Vendor’s bank account,
b) Payment via electronic payment services.

2.

In the matter of bank transfer, please transfer the charge to account no: 37 1140 2004 0000 3802 7617 9839 mBank KNA LAP KAROLINA ŁAPIŃSKA, 31/33 Zamiejska Street, 80-036 Gdańsk, Poland. NIP (Tax Registration Number): 7842086483. Bank transfer name section to be filled with: „Order no ….”

3.

In case of payment via electronic payment services the payment by the Client is executed prior to Order processing. Electronic payment services provide credit card payment or a fast bank transfer from selected Polish banks. The Product dispatch is executed only after the payment is fulfilled.

4.

The Client is obliged to execute the charge payment in accordance with the Sales Contract within 3 Working Days after conclusion of Contract, unless otherwise stated in the Contract. .

VII. DELIVERY COST AND TIME. SHIPPING CONDITIONS.

1.

Delivery costs are established at the time of Order placement and depend on the shipment method specified for the Product purchased.

2.

Products purchased from the Shop are delivered by courier shipping company.

3.

Product delivery time includes Product completion time and courier delivery time:
a) Product completion time equals 18 Working Days.
b) Product Delivery time by the courier shipping company is executed as declared, i.e. from 1 to 3 Working Days (delivery executed on Working Days exclusively, with the exclusion of Saturdays, Sundays and national holidays),

4.

In case of parcel damage or loss, the Clients are asked to carry all necessary action in order to establish the carrier’s responsibility, in particular the Clients are asked to prepare a Product damage/loss report in accordance with the law regulations.

VIII. WWITHDRAWAL FROM ELECTRONICALLY RENDERED SERVICES AGREEMENT

1.

Withdrawal from electronically rendered services Agreement:
a) permanent and indefinite type of electronically rendered services agreement can be
terminated (such as Shop Account keeping).
b) The Termination of Agreement by the Client is possible with immediate effect and with
no reason provided by email statement sent to hello@mnomo.pl.
c) Service Provider can terminate the permanent and indefinite type of electronically
rendered services agreement in case when the Client violates the Rules and
Regulations, in particular when the Client delivers illegal content despite being given
a request to cease rules violation with a time limit set. In such case the agreement is
terminated after 7 days after the notice of termination has been provided.
d) The notice of termination brings legal relationship to an end, with effect for the future.

2.

Service Provider and the Client can both terminate the agreement for electronical services
rendering by mutual agreement at any time.

IX. PRODUCT GUARANTEE

1.

All Products offered by the Shop are under Vendor’s guarantee (Producer’s guarantee) valid on the territory of Republic of Poland.

2.

Product Guarantee period is 12 months starting from the Product delivery date to the Client.

3.

Proof of purchase (bill) is a document entitling the Client to guarantee protection.

X. COMPLAINTS

1.

Warranty related complaints:
a) The Civil Code Act of Apr 23, 1964 (Journal of Law no 16, item 93 with further amendments) determines the basis and liability limits of the Vendor towards the Client being a Consumer, arising from the warranty including physical and legal defects to the Product.
b) Product defects notices and claims can be sent by email to hello@mnomo.pl or in written form to the following address: 31/33 Zamiejska Street, 80-036 Gdańsk, Poland.
c) The above mentioned email message should include as much information on the Product and circumstances description as possible, in particular those relating to the type of inaccuracies detected, the date of occurrence and the contact information. Detailed information as requested shall facilitate and advance the complaint procedures to be carried out by the Vendor.
d) If necessary for physical defects assessment, please deliver the Product to the address below: 31/33 Zamiejska Street, 80-036 Gdańsk, Poland.
e) The Vendor shall take a position towards the Client’s claim without delay, no later than within 14 days. The Vendor’s response shall be sent to the email address provided by the Client or in any other form provided by the Client.
f) In case of a claim made by the Client being the Consumer – the claim left with no response within 14 days is tantamount to an acceptance of claim. Shall the Client be also the Consumer, the receipt, delivery and Product replacement (free from any defects) costs are on the Vendor’s side.

2.

Complaints associated with Electronically Rendered Services by the Service Provider:
a) Complaints associated with Electronically Rendered Services via the Shop for the Client can be sent by email to: hello@mnomo.pl
g) The above mentioned email message should include as much information on the subject of claim and description of the circumstances as possible, in particular those relating to the type of inaccuracies detected, the date of occurrence and the contact information. Detailed information as requested shall facilitate and advance the complaint procedures to be carried out by the Service Provider.
b) The Service Provider shall take a position towards the Client’s claim without delay, no later than within 14 days.
c) The Service Provider’s response shall be sent to the email address provided by the Client or in any other form provided by the Client.

XI. WITHDRAWAL FROM SALES CONTRACT

1.

The Client being the Consumer at the same time, who has concluded a Remote Contract, can withdraw from the Contract, with no need to provide a reason, by simply putting a written statement within 14 days. The term can be saved by simply sending the appropriate form provided by the Shop in which the Client states that they wish to withdraw from the Contract.

2.

In case of withdrawal from the Contract, the Sales Contract is considered invalid and the Consumer is all liability exempt. Whatever the parties have furnished shall be returned unchanged unless a change was necessary within the scope of ordinary management. Return must be executed without delay, no later than within 14 days.

3.

The Consumer bears the responsibility for Product value loss arising from the Product use which goes beyond the type of usage necessary to discover the character, properties and functioning of the Product.

4.

The Vendor shall return the Product value with the Product delivery costs by the same method of payment the Client used before, unless the Consumer has clearly stated their acceptance for another return method which does not generate any further costs for the Consumer.

5.

If the Consumer has chosen a different Product delivery method than the cheapest simple delivery method offered by the Shop, the Vendor is not obliged to return any additional delivery costs the Consumer has paid.

6.

A Consumer who withdraws from the Contract as per the content of pt. 1 of this chapter will only pay the Product return delivery costs to the Vendor.

7.

The 14 days term during which the Consumer can withdraw from the Contract starts on the date when the Consumer has come into possession of the Product.

8.

The right to withdraw from the Remote Contract does not refer to the Consumer in case of a Sales Contract:
a) In which the subject of Contract is unprefabricated, produced as per the Consumer’s specification or meeting the Consumer’s individual needs,
b) In which the subject of Contract is delivered in sealed package which cannot be returned after opening due to health or hygienic issues, if the package has been opened after delivery.

9.

If any party bound by the Sales Contract fails to execute contractual obligations within the time limit set, both the Vendor and the Client (consumer) are entitled to withdrawal from the Sales Contract.

XII. INTELLECTUAL PROPERTY

1.

The entire content of www.mnomo.pl web site are under copy right protection and are the property of Karolina Łapińska being the owner of company KNA LAP KAROLINA ŁAPIŃSKA, company registered and service address: 31/33 Zamiejska Street, 80-036 Gdańsk, Poland, NIP (Tax Registration Number): 7842086483, REGON (Company Registration Number): 362575467. The Client shall be responsible for any damage to the
Service Provider which will result from using any content of www.mnomo.pl web site without prior consent of the Service Provider.

2.

Any use by any person of any content of www.mnono.pl web site, without prior Service Provider’s written express consent, is a copyright violation and shall result in civil and criminal responsibility.

XIII. RESOLUTIONS CONCERNING COMPANIES (B2B)

1.

This chapter includes resolutions referring solely to Clients who are not Consumers.

2.

The Vendor is entitled to withdrawal from the Sales Contract concluded with the Client who is not a Consumer within 14 Working Days since the Contract conclusion. In such case withdrawal from the Sales Contract can be executed without reason and it does not entitle a Client who is not a Consumer to any claims towards the Vendor.

3.

The Vendor has the right to limit the methods of payment for the Clients who are not Consumers, including requirement of partial or full prepayment of the selling price irrespective of the payment method chosen by the Client and the Sales Contract conclusion.

4.

All benefits and burden associated with the Product as well as accidental damage or loss shall be transferred to the Client who is not a Consumer effective as of the Product dispatch to the Carrier. In such case the Vendor does not bear responsibility for loss, wastage or damage which have occurred in between the Product dispatch and delivery to the Client. The Vendor is not responsible for any delay in Product delivery.

5.

If the Product is sent to the Client who is not a Consumer by carrier, the Client is obliged to investigate the parcel on time and according to the standards adopted for parcels alike. Shall any post-delivery loss or damage to the Product be noticed by the Client, the Client is obliged to perform all acts to establish the carrier’s responsibility.

6.

The Service Provider can withdraw from the Electronically Rendered Services Agreement with immediate effect and with no reason, by simply sending a proper notice to the Client who is not a Consumer.

XIV. FINAL PROVISIONS

1.

All Contracts and Agreements concluded by the Shop are concluded under Polish law.

2.

In case of any inconsistency in the Rules and Regulations with the Polish law, it is the Polish law that will prevail.

3.

Any disputes which may arise from the Sales Contracts concluded between the Shop and Consumers shall be settled amicably, in the course of negotiations. Shall it be impossible or unsatisfactory for either party, the disputes shall be settled by competent court, according to pt. 4 of this chapter.

4.

Dispute settlement by court:
a) Any disputes which may arise between the Service Provider and the Client being a Consumer at the same time, shall be settled by competent court in accordance with the Civil Code regulations of 17 Nov, 1964 (Journal of Law no 43, item 296 with further amendments).
b) Any disputes which may arise between the Service Provider and the Client who is not a Consumer shall be settled by competent court of venue for the Service Provider.

5.

A Client who is a Consumer at the same time is also entitled to seek extrajudicial dispute settlement, in particular by putting a motion for mediation after the claim procedures have been completed. The Client may also put a motion for amicable settlement of the dispute
by arbitration court (an application to be obtained from
http://www.uokik.gov.pl/download.php?plik=6223). A list of the Permanent Consumer Arbitration Courts operating by the Voivodship Inspectorates of Trade Inspection is available at: http://www.uokik.gov.pl/wazne_adresy.php#faq596). A Consumer can also
use free assistance provided by the district (municipal) consumer ombudsman or any social institution the statute of which includes consumer protection. Extrajudicial enforcement of claims after claim procedures have been completed is free from charge.

6.

An amicable settlement of dispute is possible for the Consumer by complaint submission via ODR (Online Dispute Resolution) online platform, available at: http://ec.europa.eu/consumers/odr/.

legowisko-dla-psa

The Clients are obliged to familiarize with the Rules and Regulations prior to using www.mnomo.pl online shop.

WWW.MNOMO.PL ONLINE SHOP
RULES AND REGULATIONS

I. GENERAL PROVISIONS

1.

The online Shop operating at www.mnomo.pl is run by Karolina Łapińska the owner of the company KNA LAP KAROLINA ŁAPIŃSKA, registered in the Business Activity Central Register and Information Record kept by the minister in charge of economy of Republic of Poland. Company registered and service address:, 31/33 Zamiejska Street, 80-036 Gdańsk, Poland. NIP (Tax Registration Number): 7842086483, REGON (Company Registration Number): 362575467, e-mail address: hello@mnomo.pl, tel. +48 577 023 057

2.

www.mnomo.pl online shop operates in accordance with the rules included in this Rules and Regulations sheet.

3.

The Rules and regulations determine the types and scope of the services rendered electronically via www.mnomo.pl online shop, the rules for the service rendering, the conditions of conclusion and termination of agreement for rendering online services and Sales Contracts for product sales, and claim handling procedures.

4.

Each Client having attempted to use online services at www.mnomo.pl is obliged to obey the rules stipulated in these Rules and Regulations.

5.

The Client can make an order from the online shop provided that they have become acquainted with the Rules and Regulations and have accepted its content in the course of making an order.

6.

www.mnomo.pl online shop is a retail seller of Products, via internet, on the territory of Poland and other European Union member countries, and outside European Union as well.

7.

The Products offered by the Shop are new, free of any legal defects and have been introduced into the market in a legal manner.

8.

In matters uncovered by this Rules and Regulations sheet, the following regulations apply:
a) Act on electronically rendered services of Jul 18, 2002 (Journal of Law no 144, item 1204 with further amendments), b) Consumer’s rights Act of May 30, 2014 (Journal of Law no 2014 item 827), c) Civil Code Act of Apr 23, 1964 (Journal of Law no 16, item 93 with further amendments) and other Polish law regulations applicable.

II. DEFINITIONS

1.

WORKING DAY – a day between and including Monday to Friday, with the exclusion of public holidays and weekends

2.

REGISTRATION FORM – a form available at www.mnomo.pl which enables Account creation

3.

ORDER FORM – a form available at www.mnomo.pl which enables making an Order.

4.

CONSUMER – an individual who comes into legal relations with an entrepreneur, the relations which have no direct connection with the individual’s business or professional activity.

5.

CLIENT – Service Orderer who intends to conclude a Sales Contract with the Vendor or has concluded such a contract.

6.

ACCOUNT – a unique login and password characterized Service Provider’s ICT system resource file in which the Client’s data are kept such as information on the Orders made.

7.

RULES AND REGULATIONS – these Rules and Regulations for the Shop.

8.

SHOP – the Service Provider’s online shop operating at www.mnomo.pl

9.

VENDOR, SERVICE PROVIDER – Karolina Łapińska – the owner of the company KNA LAP KAROLINA ŁAPIŃSKA, 31/33 Zamiejska Street, 80-036 Gdańsk, Poland. NIP (Tax Registration Number): 7842086483, REGON (Company Registration Number): 362575467.

10.

PRODUCT – a movable good or service available from the Shop, being the subject of Sales Contract concluded between the Client and the Vendor.

11.

SALES CONTRACT – Sales Contract concluded between the Client and the Vendor, via the Shop.

12.

CLIENT – an individual, legal person or an organisation without legal personality, with legal capacity to use online service granted by the act.

13.

ONLINE SERVICE – an electronically rendered service by the Service Provider for the Client via the Shop.

14.

ORDER – a declaration of intent by the Client posing and offer to the Vendor for conclusion of Sales Contract for Product 15. NEWSLETTER – an online provided service which allows the Client to subscribe and receive free e-mail sent information from the Service Provider concerning the Products available from the Shop.

III. TYPE AND SCOPE OF ELECTRONICALLY RENDERED SERVICES

1.

The Service Provider delivers the following service types via the Shop:
a) Conclusion of Sales Products for Goods,
b) Shop Account keeping,
c) Using Newsletter.

2.

Electronically Rendered Services for the Clients via the Shop are provided in accordance with the terms and conditions stipulated in the Rules and Regulations.

3.

The Service Provider has the right to include marketing materials on the Shop’s website. These materials pose an integral part of the Shop and the entire range of materials presented in the Shop.

IV. TERMS AND CONDITIONS FOR ONLINE SERVICES RENDERING AND CONCLUSION OF SERVICE RENDERING AGREEMENTS

1.

Rendering of the Electronical Services by the Service Provider specified in Chapter III pt. 1 of the Rules and Regulations is free of charge.

2.

Duration of agreement:
a) Agreement for electronical service consisting in Shop account keeping is concluded for an indefinite period of time.
b) Agreement for electronical service consisting in allowance for Order making at the Shop is concluded for a fixed term and is terminated in the moment the Order is placed or when the Client ceases to continue Order making.
c) Agreement for electronical service rendering consisting in Newsletter using is concluded for an indefinite period of time.

3.

The technical requirements necessary to support the Service Provider’s ICT system:
a) A computer with access to the internet,
b) Access to e-mail,
c) Web-browser,
d) Web-browser Cookies and Javascript settings activation.

4.

The Client is obliged to use the Shop in accordance with law regulations and decency, respecting personal and intellectual rights of third parties.

5.

The Client is obliged to provide only true and accurate data.

6.

The Client is obliged not to render illegal content.

V. CONDITIONS FOR SALES CONTRACT CONCLUSION

1.

Information presented on the Shop’s websites do not pose an offer as defined by the law regulations. The Client by placing an Order, makes an offer to buy a given Product under conditions stipulated in the Product description.

2.

Product Price presented on the Shop’s website is provided in Polish Zloty (PLN) and in case of delivery on the territory of Poland and other EU member countries the price includes all components such as VAT, customs and any other components. If a Product is to be delivered outside the EU, there might appear additional costs to be paid by the Client such as customs or any applicable tax in the country of destination. The Price does not include delivery costs.

3.

Product Price presented on the Shop’s website is binding at the time the Order is made by the Client. The Price will not change irrespective of the changes to the Shop’s price list which take place with respect to individual Products after the Client’s Order has been made.

4.

Shop user’s Account registration is not mandatory if a Client intends to make an Order.

5.

Orders can be placed via:
a) the website through the Order Form (shop at ww.mnomo.pl)– 24/7 all year round.
b) e-mail at: hello@mnomo.pl

6.

The Shop executes Orders placed from Monday to Friday in the Shop’s operating hours, i.e. 9.00 A.M. – 5.00 P.M.. Orders made on Working Days after 5.00 P.M., on Saturdays,
Sundays and on national holidays, shall be processed and executed on the following Working Day.

7.

Conclusion of Sales Contract.
a) For conclusion of Sales Contract it is necessary that the Client previously makes an order using one of the ways which are made available by the Vendor.
b) After the Order is mad, the Vendor immediately provides a receipt, which means that the Client is bound by their Order. The receipt and Order acceptance for execution is made by email, which includes:
 Confirmation of all the material Order items,
 Information on the Client’s right to withdraw from the Contract,
 Instruction on the Client’s right to withdraw from the Contract,
 These Rules and Regulations.
c) The Sales Contract between the Client and the Vendor is effective as of the date of the email message mentioned in pt. 7 letter b).

8.

Each Sales Contract shall be confirmed by a proof of purchase (a bill) attached to each parcel delivered.

VI. METHODS OF PAYMENT

1.

The Vendor provides the following methods of payment:
a) Traditional bank transfer to the Vendor’s bank account,
b) Payment via electronic payment services.

2.

In the matter of bank transfer, please transfer the charge to account no: 37 1140 2004 0000 3802 7617 9839 mBank KNA LAP KAROLINA ŁAPIŃSKA, 31/33 Zamiejska Street, 80-036 Gdańsk, Poland. NIP (Tax Registration Number): 7842086483. Bank transfer name section to be filled with: „Order no ….”

3.

In case of payment via electronic payment services the payment by the Client is executed prior to Order processing. Electronic payment services provide credit card payment or a fast bank transfer from selected Polish banks. The Product dispatch is executed only after the payment is fulfilled.

4.

The Client is obliged to execute the charge payment in accordance with the Sales Contract within 3 Working Days after conclusion of Contract, unless otherwise stated in the Contract. .

VII. DELIVERY COST AND TIME. SHIPPING CONDITIONS.

1.

Delivery costs are established at the time of Order placement and depend on the shipment method specified for the Product purchased.

2.

Products purchased from the Shop are delivered by courier shipping company.

3.

Product delivery time includes Product completion time and courier delivery time:
a) Product completion time equals 18 Working Days.
b) Product Delivery time by the courier shipping company is executed as declared, i.e. from 1 to 3 Working Days (delivery executed on Working Days exclusively, with the exclusion of Saturdays, Sundays and national holidays),

4.

In case of parcel damage or loss, the Clients are asked to carry all necessary action in order to establish the carrier’s responsibility, in particular the Clients are asked to prepare a Product damage/loss report in accordance with the law regulations.

VIII. WWITHDRAWAL FROM ELECTRONICALLY RENDERED SERVICES AGREEMENT

1.

Withdrawal from electronically rendered services Agreement:
a) permanent and indefinite type of electronically rendered services agreement can be
terminated (such as Shop Account keeping).
b) The Termination of Agreement by the Client is possible with immediate effect and with
no reason provided by email statement sent to hello@mnomo.pl.
c) Service Provider can terminate the permanent and indefinite type of electronically
rendered services agreement in case when the Client violates the Rules and
Regulations, in particular when the Client delivers illegal content despite being given
a request to cease rules violation with a time limit set. In such case the agreement is
terminated after 7 days after the notice of termination has been provided.
d) The notice of termination brings legal relationship to an end, with effect for the future.

2.

Service Provider and the Client can both terminate the agreement for electronical services
rendering by mutual agreement at any time.

IX. PRODUCT GUARANTEE

1.

All Products offered by the Shop are under Vendor’s guarantee (Producer’s guarantee) valid on the territory of Republic of Poland.

2.

Product Guarantee period is 12 months starting from the Product delivery date to the Client.

3.

Proof of purchase (bill) is a document entitling the Client to guarantee protection.

X. COMPLAINTS

1.

Warranty related complaints:
a) The Civil Code Act of Apr 23, 1964 (Journal of Law no 16, item 93 with further amendments) determines the basis and liability limits of the Vendor towards the Client being a Consumer, arising from the warranty including physical and legal defects to the Product.
b) Product defects notices and claims can be sent by email to hello@mnomo.pl or in written form to the following address: 31/33 Zamiejska Street, 80-036 Gdańsk, Poland.
c) The above mentioned email message should include as much information on the Product and circumstances description as possible, in particular those relating to the type of inaccuracies detected, the date of occurrence and the contact information. Detailed information as requested shall facilitate and advance the complaint procedures to be carried out by the Vendor.
d) If necessary for physical defects assessment, please deliver the Product to the address below: 31/33 Zamiejska Street, 80-036 Gdańsk, Poland.
e) The Vendor shall take a position towards the Client’s claim without delay, no later than within 14 days. The Vendor’s response shall be sent to the email address provided by the Client or in any other form provided by the Client.
f) In case of a claim made by the Client being the Consumer – the claim left with no response within 14 days is tantamount to an acceptance of claim. Shall the Client be also the Consumer, the receipt, delivery and Product replacement (free from any defects) costs are on the Vendor’s side.

2.

Complaints associated with Electronically Rendered Services by the Service Provider:
a) Complaints associated with Electronically Rendered Services via the Shop for the Client can be sent by email to: hello@mnomo.pl
g) The above mentioned email message should include as much information on the subject of claim and description of the circumstances as possible, in particular those relating to the type of inaccuracies detected, the date of occurrence and the contact information. Detailed information as requested shall facilitate and advance the complaint procedures to be carried out by the Service Provider.
b) The Service Provider shall take a position towards the Client’s claim without delay, no later than within 14 days.
c) The Service Provider’s response shall be sent to the email address provided by the Client or in any other form provided by the Client.

XI. WITHDRAWAL FROM SALES CONTRACT

1.

The Client being the Consumer at the same time, who has concluded a Remote Contract, can withdraw from the Contract, with no need to provide a reason, by simply putting a written statement within 14 days. The term can be saved by simply sending the appropriate form provided by the Shop in which the Client states that they wish to withdraw from the Contract.

2.

In case of withdrawal from the Contract, the Sales Contract is considered invalid and the Consumer is all liability exempt. Whatever the parties have furnished shall be returned unchanged unless a change was necessary within the scope of ordinary management. Return must be executed without delay, no later than within 14 days.

3.

The Consumer bears the responsibility for Product value loss arising from the Product use which goes beyond the type of usage necessary to discover the character, properties and functioning of the Product.

4.

The Vendor shall return the Product value with the Product delivery costs by the same method of payment the Client used before, unless the Consumer has clearly stated their acceptance for another return method which does not generate any further costs for the Consumer.

5.

If the Consumer has chosen a different Product delivery method than the cheapest simple delivery method offered by the Shop, the Vendor is not obliged to return any additional delivery costs the Consumer has paid.

6.

A Consumer who withdraws from the Contract as per the content of pt. 1 of this chapter will only pay the Product return delivery costs to the Vendor.

7.

The 14 days term during which the Consumer can withdraw from the Contract starts on the date when the Consumer has come into possession of the Product.

8.

The right to withdraw from the Remote Contract does not refer to the Consumer in case of a Sales Contract:
a) In which the subject of Contract is unprefabricated, produced as per the Consumer’s specification or meeting the Consumer’s individual needs,
b) In which the subject of Contract is delivered in sealed package which cannot be returned after opening due to health or hygienic issues, if the package has been opened after delivery.

9.

If any party bound by the Sales Contract fails to execute contractual obligations within the time limit set, both the Vendor and the Client (consumer) are entitled to withdrawal from the Sales Contract.

XII. INTELLECTUAL PROPERTY

1.

The entire content of www.mnomo.pl web site are under copy right protection and are the property of Karolina Łapińska being the owner of company KNA LAP KAROLINA ŁAPIŃSKA, company registered and service address: 31/33 Zamiejska Street, 80-036 Gdańsk, Poland, NIP (Tax Registration Number): 7842086483, REGON (Company Registration Number): 362575467. The Client shall be responsible for any damage to the
Service Provider which will result from using any content of www.mnomo.pl web site without prior consent of the Service Provider.

2.

Any use by any person of any content of www.mnono.pl web site, without prior Service Provider’s written express consent, is a copyright violation and shall result in civil and criminal responsibility.

XIII. RESOLUTIONS CONCERNING COMPANIES (B2B)

1.

This chapter includes resolutions referring solely to Clients who are not Consumers.

2.

The Vendor is entitled to withdrawal from the Sales Contract concluded with the Client who is not a Consumer within 14 Working Days since the Contract conclusion. In such case withdrawal from the Sales Contract can be executed without reason and it does not entitle a Client who is not a Consumer to any claims towards the Vendor.

3.

The Vendor has the right to limit the methods of payment for the Clients who are not Consumers, including requirement of partial or full prepayment of the selling price irrespective of the payment method chosen by the Client and the Sales Contract conclusion.

4.

All benefits and burden associated with the Product as well as accidental damage or loss shall be transferred to the Client who is not a Consumer effective as of the Product dispatch to the Carrier. In such case the Vendor does not bear responsibility for loss, wastage or damage which have occurred in between the Product dispatch and delivery to the Client. The Vendor is not responsible for any delay in Product delivery.

5.

If the Product is sent to the Client who is not a Consumer by carrier, the Client is obliged to investigate the parcel on time and according to the standards adopted for parcels alike. Shall any post-delivery loss or damage to the Product be noticed by the Client, the Client is obliged to perform all acts to establish the carrier’s responsibility.

6.

The Service Provider can withdraw from the Electronically Rendered Services Agreement with immediate effect and with no reason, by simply sending a proper notice to the Client who is not a Consumer.

XIV. FINAL PROVISIONS

1.

All Contracts and Agreements concluded by the Shop are concluded under Polish law.

2.

In case of any inconsistency in the Rules and Regulations with the Polish law, it is the Polish law that will prevail.

3.

Any disputes which may arise from the Sales Contracts concluded between the Shop and Consumers shall be settled amicably, in the course of negotiations. Shall it be impossible or unsatisfactory for either party, the disputes shall be settled by competent court, according to pt. 4 of this chapter.

4.

Dispute settlement by court:
a) Any disputes which may arise between the Service Provider and the Client being a Consumer at the same time, shall be settled by competent court in accordance with the Civil Code regulations of 17 Nov, 1964 (Journal of Law no 43, item 296 with further amendments).
b) Any disputes which may arise between the Service Provider and the Client who is not a Consumer shall be settled by competent court of venue for the Service Provider.

5.

A Client who is a Consumer at the same time is also entitled to seek extrajudicial dispute settlement, in particular by putting a motion for mediation after the claim procedures have been completed. The Client may also put a motion for amicable settlement of the dispute
by arbitration court (an application to be obtained from
http://www.uokik.gov.pl/download.php?plik=6223). A list of the Permanent Consumer Arbitration Courts operating by the Voivodship Inspectorates of Trade Inspection is available at: http://www.uokik.gov.pl/wazne_adresy.php#faq596). A Consumer can also
use free assistance provided by the district (municipal) consumer ombudsman or any social institution the statute of which includes consumer protection. Extrajudicial enforcement of claims after claim procedures have been completed is free from charge.

6.

An amicable settlement of dispute is possible for the Consumer by complaint submission via ODR (Online Dispute Resolution) online platform, available at: http://ec.europa.eu/consumers/odr/.